FAQ’s
1. What is handmade jewellery?
Handmade jewellery is jewellery that is crafted by hand rather than by using machines. It is made from raw materials such as precious metals, gemstones, and other materials and is usually unique and one-of-a-kind.
2. How is custom jewellery different from ready-made jewellery?
Custom jewellery is made according to the specific requests and requirements of the customer. It is unique and personalized to the customer’s preferences. On the other hand, ready-made jewellery is pre-designed and mass-produced, and may not be as unique or personalized.
3. Can I request a specific design for my custom jewellery?
Yes, you can request a specific design for your custom jewellery. Our team of expert jewellery designers will work with you to create a design that matches your preferences and requirements.
4. How long does it take to make custom jewellery?
The time it takes to make custom jewellery varies depending on the complexity of the design and the materials used. However, our team works efficiently to ensure that your custom jewellery is ready within a reasonable time frame.
5. Can I see a sketch or a 3D design before the jewellery is made?
Yes, we can provide you with a sketch or a 3D design of your custom jewellery before it is made. This allows you to see what the final product will look like and make any necessary changes.
6. What materials do you use for making custom jewellery?
We use a variety of materials for making custom jewellery, including precious metals such as gold, silver, and platinum, as well as gemstones, diamonds, pearls, and other materials.
7. Do you make custom wedding rings?
Yes, we make custom wedding rings. We understand that wedding rings are a symbol of love and commitment, and we work closely with our customers to create a unique and personalized ring that matches their preferences and style.
8. How long does it take to make a custom wedding ring?
The time it takes to make a custom wedding ring varies depending on the complexity of the design and the materials used. However, we work efficiently to ensure that your custom wedding ring is ready within a reasonable time frame.
9. Can I request a specific cut or type of gemstone for my engagement ring?
Yes, you can request a specific cut or type of gemstone for your engagement ring. We offer a wide range of gemstones and can help you choose the perfect one that matches your preferences.
10. Can you make an engagement ring that fits my budget?
Yes, we can make an engagement ring that fits your budget. We offer a variety of options and can work with you to create a design that fits your budget while still achieving the look and style that you want.
11. Can I bring in old jewellery to be remodeled into a new piece?
Yes, you can bring in old jewellery to be remodeled into a new piece. Our team of expert jewellery designers can work with you to create a new piece of jewellery that incorporates your old pieces and matches your preferences.
12. How long does it take to remodel jewellery?
The time it takes to remodel jewellery varies depending on the complexity of the design and the materials used. However, we work efficiently to ensure that your remodeled jewellery is ready within a reasonable time frame.
13. Do you offer jewellery repair services?
Yes, we offer jewellery repair services. Our team of expert jewellery repair specialists can repair and restore your jewellery to its original condition.
14. Can I see examples of your previous work?
Yes, you can see examples of our previous work on our website or in our store. We have a portfolio of our previous work that showcases our expertise and craftsmanship.
15. Are you based in Newcastle NSW?
Yes, we are based in Newcastle